By Relationary

ASSERTIVE COMMUNICATION

Assertiveness is the ability to make clear what you think, feel and want in order to get closer to your goals, while respecting the other. In this practice-oriented course, you will learn how to defend your own interests and needs in an assertive way.

This workshop is interactive and provides exercise sessions, reflection moments and input from the participants. In order to practice the provided techniques and learning points, we complete the training with case simulations with a professional training actor.

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Objectives

This training course will enable you to achieve your goals within your organisation more easily. During this interactive assertiveness training, you will learn the following:

How to establish fruitful, productive contact and how to solve conflicts in a constructive way.

How to create a win-win situation in each negotiation or discussion.
How to recognize the actual facts underlying the reactions and/or behaviour of other persons
How to let your own emotions and those of others work for yourself instead of undergoing or ignoring them

How to deal with “annoying” clients, colleagues, business relations … and how to transform this relationship into a constructive cooperation.
How to react to criticism – either just or unjust.
How to convey your opinion about others without insulting or humiliating the persons concerned.
How to improve your communication skills and implement these skills in a more effective way.

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Our Approach

Reflect

Discover and understand the underlying factors that cause imbalances between the body, mind, heart, and soul.

Reframe

Hands-on engagement to enable self-awareness, goal-setting, building a strategy for recovery, and taking action.

Rebloom

Develop self-generating positive ablities that can be used now and in the future to maintain addiction-free and happiness.

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The difference between successful people and really successful people is that really successful people say no to almost everything.”
Warren Buffett

Upcoming Events

XXXXday—XX 00, 2019

Soft Skills Workshop • Kuala Lumpur, MYS

Register now and take the first step to enable you to enhance your professional journey and develop skills that are immensely valuable, especially as your career progresses.

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XXXDAY—XX 00, 2019