Relationary Privacy Policy






Privacy Notice | Relationary


Privacy Notice from Relationary

Your privacy is a priority at Relationary. This notice explains how we manage your personal data.

This Privacy Notice explains how we collect, use, and disclose your personal data. References to “we”, “us” and “our” refer to Relationary, its employees, and controlled entities. References to “affiliates” include partners, agents, and contractors.

Limits of Confidentiality

Local law and professional ethics protect the therapeutic relationship. We hold information in confidence except in the following cases:

  • Legal mandates or discovered threats of harm to the client or others.
  • Disclosure of intentions to harm another person.
  • Access rights by parents or legal guardians of non-emancipated minors.
  • Required reporting to insurance companies and third-party payers.
  • Discovery of a child or vulnerable adult in danger of abuse or neglect.

Types of Data Collected

Depending on our relationship, we may collect:

Identity & Demographic: Name, NRIC, Nationality, Race, Age, Gender, Marital Status.
Contact & Digital: Address, Telephone, Email, Social Media, IP Address, Cookies.
Financial: Bank details, Tax information, Social Security.
Background: Criminal records, Investigations, Educational/Professional qualifications, Employment history.
Sensitive: Religious beliefs, Political affiliations, Medical/Mental health information, Biometric data, Photos/Video.

Purposes of Processing

We process your data principally to provide assistance, products, and services. Other purposes include:

  • Assessing applications and verifying financial standing.
  • Conducting risk and credit checks.
  • Notifying you of relevant programs and opportunities.
  • Generating internal statistics and reports for regulatory authorities.
  • Preventing fraud, crime, and ensuring security.
  • Complying with legal proceedings and applicable laws.

Sources of Data

We collect data through direct engagement (meetings, phone calls, forms, cookies) and from third parties (public records, credit agencies, and individuals connected to you such as family or employers).

Your Rights

You have the right to request access to your data, request corrections, or withdraw consent. Please note that providing certain data is obligatory to receive our services; failure to provide it may affect our ability to assist you.

Disclosure & Updates

We apply industry standards to prevent unauthorized access. This notice may be updated periodically; we encourage you to check our website for the latest version.

Contacting the Data Protection Officer
Relationary Sdn. Bhd.
E-3A-6 Megan Avenue 1, 189 Jalan Tun Razak,
50400 Kuala Lumpur

Tel: +603.2333.8893 | Fax: +603.2333.8899
Email: admin@Relationary.com