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Refund and Returns Policy

Refund and Returns Policy

To change or cancel a workshop/course/talk, the user must contact Relationary Sdn Bhd. Contact details can be found on the Relationary website. If a change/cancellation is made within 3 days of the purchase and at least 10 days prior to the existing course start time, the course fee will be refunded and no certification will be issued. If the change/cancellation was undertaken after 3 days from the time of purchase of the course, and less than 10 days before the start time of the course, the full course fees will be forfeited. Kindly note, proof of purchase and proof of payment are required in order to review your refund request.

If the refund request was approved, your refund will be processed within 30 days of approval and validation of the refund request.  There will be RM100 refund processing fee.