Employee Assistance Programme

    Your employees are carrying more than their workload.

    Relationary gives Malaysian and global organisations a private, human door for their team — staffed by licensed counsellors and psychologists, not chatbots or algorithms.

    Explore EAP Plans
    29%
    of Malaysians are living with a mental illness
    Ministry of Health Malaysia
    RM4
    returned for every RM1 invested in mental health treatment
    World Health Organization
    40%
    of Malaysian adults will face a mental health challenge in their lifetime
    National Health and Morbidity Survey
    74%
    of employees say they would be more loyal to an employer that supported their mental health
    Deloitte Global Millennial Survey

    A mental health partner, not a platform.

    Unlike digital-only wellness apps, Relationary combines licensed clinical care with the relational depth that actually creates lasting change.

    Human-led care

    Every session is with a licensed counsellor or psychologist. We never replace a human with a chatbot or algorithmic matching.

    Relationship-centred

    We treat the whole person — their relationships, family dynamics, and life context. Real healing requires real context.

    Clinically proven

    CBT, ACT, systemic therapy, and positive psychology — evidence-based modalities delivered by Lembaga Kaunselor Malaysia licensed practitioners.

    PDPA compliant

    Individual session data is encrypted and never shared with employers. Only anonymised aggregate reports go to HR.

    HRD Corp claimable

    Relationary's workshops and training programmes are HRD Corp claimable for Malaysian organisations.

    Culturally competent

    Our multilingual team (English, BM, Mandarin, Tamil) understands the cultural context that shapes mental health in Malaysia.

    Employee Assistance Programme

    Relationary's enterprise platform delivers a fully customised, tiered wellbeing solution — not a generic template. Every stakeholder sees exactly what they need: employees track personal progress through confidential dashboards, managers access anonymous aggregate engagement insights, HR monitors utilisation and programme ROI across departments, and executive leadership receives strategic KPI reports linking wellbeing investment to organisational performance.

    From Catalyst reports and session milestones to cost-savings modelling and org-wide wellbeing indices — every data point is designed to drive smarter decisions at every level of your organisation.

    Employee Dashboard

    Live
    78
    Wellbeing Score
    6/6
    Sessions Done
    +12%
    Progress
    Wellbeing Score Over Time

    Manager View

    Aggregate
    74%
    Team Engagement
    -23%
    Absenteeism
    4.2 / 5
    Avg Wellbeing
    Monthly Engagement Trend
    Active Users
    16/20
    active
    Active 16
    Inactive 4
    Wellbeing risk index
    3.2 / 10 — Low Risk

    HR Analytics

    Confidential
    73%
    Utilisation Rate
    3.8x
    Program ROI
    142
    Active Users
    Department Breakdown
    Engineering82%
    Sales71%
    Operations65%
    Finance58%

    Executive Summary

    C-Suite
    6.8
    Wellbeing Index
    RM847K
    Est. Savings
    92%
    Goal Progress
    Strategic KPIs
    Employee Retention94%
    Productivity Index+18%
    Healthcare Cost Reduction-12%

    Beyond the EAP

    Performance Coaching

    1:1 leadership and executive coaching for top and middle management. Certified Professional Coach (CPC) — ICF-accredited. Helps leaders build resilience, navigate transitions, and sustain high performance.

    Mental Health Workshops & Training

    Interactive programmes on mental health literacy, stress and burnout prevention, psychological safety, and conflict resolution. HRD Corp claimable. Delivered in-person or online.

    Psycho-Educational Assessments

    Clinical assessments (personality, performance, career) that identify mental health conditions, learning differences, and factors affecting individual performance. Available for all EAP tiers Gold and above.

    Crisis Support

    Same-week access for employees in acute distress. Our clinical team is trained in crisis management and suicide prevention. Prioritised referrals within 24–48 hours.

    How it works

    1. 01

      Scoping & Design

      We work with your HR team to understand your organisation's size, culture, risk profile, and wellbeing goals. We design the programme around your people — not a generic template.

    2. 02

      Employee Onboarding

      Employees receive clear, simple communication about how to access the EAP and — critically — that it is fully confidential. We run orientation briefings as part of setup.

    3. 03

      Employees Access Directly

      Employees reach out via our portal, WhatsApp, or phone. No HR approval is required. They choose their preferred practitioner and session format (in-person or online).

    4. 04

      Aggregate Reporting

      HR receives regular anonymised reports showing utilisation rates and themes — giving visibility into programme value without ever breaching individual confidentiality.

    Common questions

    Is the EAP truly confidential from our HR team?

    Yes. Relationary never shares individual session content, attendance records, or clinical information with your organisation. We provide only anonymised, aggregate utilisation reports to HR — with no personally identifiable data.

    Can employees choose their own therapist?

    Yes. Employees browse our panel of licensed practitioners and select based on language preference, gender, specialisation, and session format (in-person or online).

    How quickly can employees access support?

    Standard appointments are available within 3–5 working days. For urgent or crisis situations, same-week access is prioritised. Crisis support is available for enrolled organisations.

    How quickly can we launch an EAP?

    Most organisations are live within 2–3 weeks of contract finalisation. We handle employee onboarding briefings as part of the setup.

    Do you serve employees working remotely or outside Klang Valley?

    Yes. All Relationary services are available online via our secure video platform. We serve employees across Malaysia and internationally.

    What makes Relationary different from digital-only or app-based EAP providers?

    Relationary is built around human-led clinical care — every session is with a licensed counsellor or psychologist, whether in person or via secure video call, not a chatbot or self-guided module. We deliver structured therapy programmes with measurable outcomes, not on-demand chats. Our relationship-centred model addresses couples, family, and team dynamics alongside individual mental health. Organisations get a tiered reporting platform with role-based dashboards for employees, managers, HR, and C-suite — not generic aggregate stats. Our practitioners are MAHPC-registered, multilingual (English, BM, Mandarin), and understand local workplace culture. And we maintain continuity of care: your people build a real therapeutic relationship with the same practitioner across in-person and online sessions, not a different provider every time.

    Are your workshops HRD Corp claimable?

    Yes. Relationary's mental health training and workshops are HRD Corp claimable for Malaysian organisations.

    Is Relationary PDPA compliant?

    Yes. Relationary is fully compliant with Malaysia's Personal Data Protection Act (PDPA). All individual session data is encrypted, stored securely, and never shared with employers.

    Credentials & compliance

    • All practitioners licensed by Lembaga Kaunselor Malaysia (LKM) and/or the Malaysian Allied Health Professions Council (MAHPC)
    • Relationary is a registered organisation with MAHPC
    • Founder Ammar Abuzahra: Certified Professional Coach (CPC) — ICF-accredited, 25+ years experience
    • HIPAA Compliant — international standard for health information privacy and security
    • PDPA compliant — Malaysia Personal Data Protection Act
    • Individual session data never shared with employers
    • Workshops HRD Corp claimable for Malaysian organisations

    Ready to support your team?

    Talk to our corporate team about building an EAP that fits your organisation. Free initial scoping call. Custom proposal within 3 business days.

    business@relationary.com · +603 8011 8213